Italy offers the opportunity to experience some truly thrilling events such as the mesmerizing Opera, the drama of the Siena Palio, the elegance of the Venice Simplon Orient Express and the extravaganza of the Venice Carnival Masked Balls. Most of these were cancelled in 2020 due to Covid-19 but eagerly await your arrival in 2021
All of our suppliers have put into place new hygiene procedures to ensure regular antibacterial cleansing is done in between tours and transfers. In hotels sanitizing of high touch areas have been increased, and tables, chairs and menus are sanitized in-between sittings. New hand sanitizing stations are being introduced where necessary and as in the UK, everyone is frequently washing their hands.
However we do appreciate that we need to do more than to just reassure you so here are further measures we are implementing to give you confidence to book.
Reducing the Risk to you when making a booking
To give you peace of mind for new bookings from June 2020 we have updated our terms and conditions to give you more flexibility and to book with a smaller deposit amount.
*Please note with all postponements due to health concerns resulting in special measures by local authorities in the end destination we would move your holiday to agreed new dates within 12 months of your original departure date, provided the cost is equivalent. (So you can’t change from June to New Year for example). Please note if you change your travel date for any other reason then our normal terms and conditions apply.
Please note there are a very few breaks that are exceptions to these terms and we will advise you at time of enquiry.
We Step in and help you if you have problems abroad
We track all of your flights and will know about any issues before you do which enables us to help you. We had lovely feedback about how we helped people who were travelling when the Coronavirus struck and as borders were being shut down, as we re-arranged their itineraries so that they could still fulfil their holiday dreams and get home safely. We are very proud that none of our clients got stuck abroad .
Flying to Italy
The airports have put in new procedures to ensure multiple daily sterilisation procedures of all areas with specific focus on high touch areas such as trolleys, check ins, bathrooms, doorknobs and handrails to mention a few.
All airlines have put into place procedures to keep you safe from infection. It is worth noting that on a flight air is replaced every 2-3 minutes as it passes through a series of filters 20-30 times per hour. The HEPA filters on board mean the air on board is better than in an office environment. The following surfaces are specifically disinfected before you board: screens, seat belts and buckles, tray tables, arm rests and window shades, light switches and air circulation controls, head rests, overhead lockers, as well of course as the restrooms. You will need to wear Masks at airport and on the flight. The crew will also be wearing masks and you will be asked to take your seat immediately and not to move around during the flight. Only ONE hand luggage is allowed and this must fit under your seat. The cabin lockers are not being used to reduce contact points. If it does not fit in then it will need to be checked in (at no extra cost). No Food or drinks will be served on board the flight.